Hi, I’m Nicki. I’m a human-centered UX/UI design strategist with 20+ years experience. I solve problems with design thinking, and I’d love to help solve yours.
Hi, I’m Nicki. I’m a human-centered UX/UI designer with 20+ years experience. I solve problems with design thinking, and I’d love to help solve yours.
KUKUI MY GARAGE
Rapid development of a customer-focused vehicle service portal for automotive repair shops
New product design focused on usability and adaptability for the central hub for KUKUI's automotive repair shop customers to manage their vehicle appointments and service recommendations.
KUKUI
Revitalized visual identity and streamlined UX/product marketing for a leading automotive SAAS company
Rejuvenated the brand's visual identity and optimized UX and product marketing to substantially elevate website conversion rates and strengthen customer interaction.
DESIGN MILK
Mobile-first unification of a disjointed editorial and e-commerce brand in the design space
Drove an 81% decrease in mobile bounce rate and 32% increase in revenue
OPEN BANKING SOLUTIONS
Rebranded and repositioned banking software into Fintech for U.S. launch
An established Latin American banking brand needed help with branding and website to speak to the US market.
ARI NETWORK SERVICES
Modernization and simplification of legacy SAAS website serving 8 vertical markets
Smarter CTAs and improved UX measurably improved flows for prospects and customers
STACKSOURCE
Designing a better way to communicate a difficult UVP in commercial real estate lending
Misleading prospects on the regular about how the product works, updating overall style so the brand looked like the fintech they are and simplifying and expanding the IA where it made sense.
